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Parent journey review

See the journey through a parent’s eyes.

A practical review of how families find information, make an enquiry and understand their next step.

A clearer parent journey

What we review

Public admissions information, mobile routes, enquiry choices, visit requests and the clarity of application handovers.

What you receive

An evidence log, prioritised findings and practical next actions. Each finding separates what was observed from what needs an internal check.

What happens next

Agree which issue to address first. Any test of delivery, response times or internal routing is scoped with your team.

What the review does not establish

Browsing alone does not prove lost enrolments, staff response times or the value of missed opportunities. Those need separate evidence.

Every engagement starts with an agreed scope. Implementation timing and integration scope depend on the systems and access agreed with your school.
Read the related guide ↗